{"id":18366,"date":"2023-12-14T10:39:26","date_gmt":"2023-12-14T10:39:26","guid":{"rendered":"https:\/\/freudebringer.at\/faq\/"},"modified":"2024-02-14T14:16:21","modified_gmt":"2024-02-14T14:16:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/freudebringer.at\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_212225679\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-1200615080\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1200615080 {\n  padding-top: 170px;\n}\n@media (min-width:550px) {\n  #gap-1200615080 {\n    padding-top: 90px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-394750775\">\n\n\n\t<div id=\"col-1847290562\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>FAQ \u2013 What you always wanted to know!<\/h2>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1591674854\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2815009719\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2815009719-label\" class=\"accordion-title plain active\" href=\"#accordion-item-what-is-freudebringer?\" aria-expanded=\"true\" aria-controls=\"accordion-2815009719-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What is Freudebringer?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2815009719-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-2815009719-label\" >\n\t\t\t\n\n<p>Freudebringer is an innovative sampling service provider that specializes in the targeted distribution of product samples across a network of trusted people, experts and popular figures. Our partners range from doctors to hairdressers, beauty consultants, ski instructors and fitness trainers. We also work with hundreds of works councils and HR employees who also distribute products directly to their colleagues.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1158840851\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1158840851-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-does-freudebringer-select-the-people-it-trusts,-experts-and-distribution-partners?\" aria-expanded=\"false\" aria-controls=\"accordion-1158840851-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How does Freudebringer select the people it trusts, experts and distribution partners?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1158840851-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1158840851-label\" >\n\t\t\t\n\n<p>Our partners are carefully selected based on their suitability for specific audiences and interest groups. We make sure that they understand and share the added value of product sampling for their customers and employees.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-738682359\" class=\"accordion-item\">\n\t\t<a id=\"accordion-738682359-label\" class=\"accordion-title plain\" href=\"#accordion-item-in-which-countries-is-freudebringer-active?\" aria-expanded=\"false\" aria-controls=\"accordion-738682359-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>In which countries is Freudebringer active?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-738682359-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-738682359-label\" >\n\t\t\t\n\n<p>We are currently active in Austria, Germany and Switzerland.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3869726396\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3869726396-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-does-sampling-work-with-freudebringer?\" aria-expanded=\"false\" aria-controls=\"accordion-3869726396-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How does sampling work with Freudebringer?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3869726396-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3869726396-label\" >\n\t\t\t\n\n<p>\u2022 We work with you to identify the ideal touchpoints for your product, select the appropriate trusted people\/distribution partners and brief them.<br \/>\u2022 We produce advertising materials, assemble your products and take care of all the logistics on the way to the distribution partner.<br \/>\u2022 We start quality assurance measures and check whether the products and advertising materials have arrived safely, rebrief and visit the distribution partners.<br \/>\u2022 We carry out market research and create a final report including photo documentation<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4005552052\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4005552052-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-types-of-products-can-freudebringer-distribute?\" aria-expanded=\"false\" aria-controls=\"accordion-4005552052-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What types of products can Freudebringer distribute?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4005552052-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4005552052-label\" >\n\t\t\t\n\n<p>We distribute a wide range of products including cosmetics, food, beverages, magazines, snacks, cereals, cleaning products, baking utensils, health products and many more products that you can touch, smell and taste&#8230;<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-654733955\" class=\"accordion-item\">\n\t\t<a id=\"accordion-654733955-label\" class=\"accordion-title plain\" href=\"#accordion-item-as-a-company,-can-i-specify-my-target-group?\" aria-expanded=\"false\" aria-controls=\"accordion-654733955-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>As a company, can I specify my target group?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-654733955-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-654733955-label\" >\n\t\t\t\n\n<p>Absolutely! We offer 25 different target and interest groups that can be individually defined and refined for each sampling campaign.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4180947633\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4180947633-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-makes-freudebringer-unique?\" aria-expanded=\"false\" aria-controls=\"accordion-4180947633-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What makes Freudebringer unique?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4180947633-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4180947633-label\" >\n\t\t\t\n\n<p>Our uniqueness lies in the personal delivery of the samples, which creates credibility and closeness.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4016127464\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4016127464-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-does-a-typical-sampling-event-take?\" aria-expanded=\"false\" aria-controls=\"accordion-4016127464-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How long does a typical sampling event take?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4016127464-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4016127464-label\" >\n\t\t\t\n\n<p>The duration varies depending on the scope and complexity of the campaign; a campaign usually lasts 1 month.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3858523074\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3858523074-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-costs-are-associated-with-freudebringer\u2019s-services?\" aria-expanded=\"false\" aria-controls=\"accordion-3858523074-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What costs are associated with Freudebringer\u2019s services?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3858523074-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3858523074-label\" >\n\t\t\t\n\n<p>The costs depend on the scope of the sampling campaign. The more products you want to distribute, the cheaper the price per sample will be. Logistics costs are added to the distribution price; these are based on the size and weight of the product. The advertising materials are also offered separately.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3242821081\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3242821081-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-is-the-quality-of-the-sampling-actions-ensured?\" aria-expanded=\"false\" aria-controls=\"accordion-3242821081-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How is the quality of the sampling actions ensured?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3242821081-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3242821081-label\" >\n\t\t\t\n\n<p>We monitor and evaluate every action to ensure high standards of quality and effectiveness. Our call center follows up on the campaigns by phone, our mystery shopping team checks and advises trusted people on distribution.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-328419208\" class=\"accordion-item\">\n\t\t<a id=\"accordion-328419208-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-small-and-medium-sized-companies-also-use-joy-bringers?\" aria-expanded=\"false\" aria-controls=\"accordion-328419208-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Can small and medium-sized companies also use Joy Bringers?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-328419208-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-328419208-label\" >\n\t\t\t\n\n<p>Yes, our services are suitable for companies of all sizes.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-522628603\" class=\"accordion-item\">\n\t\t<a id=\"accordion-522628603-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-freudebringer-also-offer-advice-on-sampling-campaigns?\" aria-expanded=\"false\" aria-controls=\"accordion-522628603-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Does Freudebringer also offer advice on sampling campaigns?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-522628603-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-522628603-label\" >\n\t\t\t\n\n<p>Yes, we offer comprehensive advice to ensure each campaign is tailored to our clients\u2019 specific needs and objectives.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2195571279\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2195571279-label\" class=\"accordion-title plain\" href=\"#accordion-item-help,-i-have-products-that-are-about-to-expire,-can-you-help-me?\" aria-expanded=\"false\" aria-controls=\"accordion-2195571279-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Help, I have products that are about to expire, can you help me?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2195571279-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2195571279-label\" >\n\t\t\t\n\n<p>Nothing is worse than having to throw away products. We help you to quickly and easily distribute the goods at risk to the target group in a timely manner. In this way you may be able to gain additional customers and act sustainably.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1187036901\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1187036901-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-work-with-freudebringer-as-a-network-partner?\" aria-expanded=\"false\" aria-controls=\"accordion-1187036901-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Can I work with Freudebringer as a network partner?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1187036901-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1187036901-label\" >\n\t\t\t\n\n<p>Yes, we are always looking for new partners who share our values and want to become part of our network. Register now at www.freudebringer.net<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2834572796\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2834572796-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-a-minimum-quantity-for-product-samples?\" aria-expanded=\"false\" aria-controls=\"accordion-2834572796-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Is there a minimum quantity for product samples?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2834572796-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2834572796-label\" >\n\t\t\t\n\n<p>Our sampling campaigns start at 5,000 pieces, but we are also happy to distribute 5,000,000 products \ud83d\ude09<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3656522709\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3656522709-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-are-the-product-samples-transported-and-stored?\" aria-expanded=\"false\" aria-controls=\"accordion-3656522709-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How are the product samples transported and stored?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3656522709-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3656522709-label\" >\n\t\t\t\n\n<p>We use professional logistics partners in Germany, Austria and Switzerland to ensure that the samples are transported and stored safely and in perfect condition. Our logistics partners are also happy to store the products in cold storage if necessary.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3159982045\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3159982045-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-ensure-that-my-products-are-distributed?\" aria-expanded=\"false\" aria-controls=\"accordion-3159982045-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How can I ensure that my products are distributed?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3159982045-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3159982045-label\" >\n\t\t\t\n\n<p>Depending on the product, our distribution partners decide individually whether they want to be part of the campaign. You don&#8217;t have to distribute, you want to! That makes a big difference, so we know in advance that people will enjoy it.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3427570664\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3427570664-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-you-stay-informed-about-the-progress-of-your-sampling-campaign?\" aria-expanded=\"false\" aria-controls=\"accordion-3427570664-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How do you stay informed about the progress of your sampling campaign?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3427570664-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3427570664-label\" >\n\t\t\t\n\n<p>We provide regular updates and detailed reports on the progress of the campaign and provide you with regular photos.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-936081166\" class=\"accordion-item\">\n\t\t<a id=\"accordion-936081166-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-feedback-will-i-receive-from-the-campaign?\" aria-expanded=\"false\" aria-controls=\"accordion-936081166-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What feedback will I receive from the campaign?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-936081166-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-936081166-label\" >\n\t\t\t\n\n<p>You will continually receive photos and we will also conduct a survey with the distribution partners. In the survey or market research, we obtain information about satisfaction, quality of the product, probability of purchase and much more.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2614748485\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2614748485-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-also-have-advertising-materials-distributed-with-touchpoint-sampling?\" aria-expanded=\"false\" aria-controls=\"accordion-2614748485-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Can I also have advertising materials distributed with touchpoint sampling?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2614748485-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2614748485-label\" >\n\t\t\t\n\n<p>Yes, in addition to product distribution, flyers, brochures, etc. can also be handed out and dispensers can also be placed and posters can be hung on the touch pint.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-626230365\" class=\"accordion-item\">\n\t\t<a id=\"accordion-626230365-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-should-i-work-with-the-touchpoint-sampling-agency-fredebringer?\" aria-expanded=\"false\" aria-controls=\"accordion-626230365-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Why should I work with the touchpoint sampling agency Fredebringer?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-626230365-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-626230365-label\" >\n\t\t\t\n\n<p>Because we can! Our focus is 100% on touchpoint sampling or sampling via trusted persons. Not only is it our passion, we have put everything into it. From our tool, logistics, to our call center to the mystery shopping team. Touchpoint sampling is in our DNA!<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"gap-1433033648\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1433033648 {\n  padding-top: 80px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_212225679 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-18366","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/freudebringer.at\/en\/wp-json\/wp\/v2\/pages\/18366","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/freudebringer.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/freudebringer.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/freudebringer.at\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/freudebringer.at\/en\/wp-json\/wp\/v2\/comments?post=18366"}],"version-history":[{"count":0,"href":"https:\/\/freudebringer.at\/en\/wp-json\/wp\/v2\/pages\/18366\/revisions"}],"wp:attachment":[{"href":"https:\/\/freudebringer.at\/en\/wp-json\/wp\/v2\/media?parent=18366"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}